Privacy Practices

Effective Date: June 18, 2026

This Notice of Privacy Practices describes how certain health information may be used and disclosed in connection with telehealth-related services available through Peptela.

Our Role

Peptela operates a telehealth-related platform and may work with independent licensed medical providers, provider networks, pharmacies, technology vendors, and support services. Medical care, if provided, is delivered by licensed medical professionals or provider networks, not by Peptela directly.

Health Information

When you complete an intake form, create an account, communicate with support, or participate in provider review, you may provide health-related information. This may include medical history, current medications, allergies, treatment goals, eligibility information, and other information relevant to provider review.

How Information May Be Used

Health-related information may be used to: review intake submissions; support provider evaluation; determine whether treatment may be appropriate; coordinate pharmacy processing when applicable; provide customer support; send transactional updates and refill reminders; maintain records; and comply with legal, regulatory, and safety obligations.

How Information May Be Shared

Information may be shared with parties involved in providing or supporting services, including healthcare providers, provider networks, pharmacies, payment processors, technology vendors, communication platforms, support teams, and compliance-related service providers.

Your Rights

Depending on applicable law and the parties involved in your care, you may have rights to access, request correction of, or request restrictions on certain health-related information. You may contact us for assistance, and where appropriate, requests may be routed to the relevant provider network or covered entity.

Safeguards

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system can be guaranteed to be completely secure.

Questions

For questions about privacy practices, contact: Peptela. Email: help@peptela.com. Phone: +1 307-302-4736. Address: 5830 E 2nd St, Ste 7000 #35109, Casper, WY 82609.

Peptela

The assessment made available on the Peptela website does not create a doctor-patient relationship between the individual completing the assessment and Peptela. Peptela, a network of US-licensed doctors that adhere to rigorous medical protocols designed for patient safety, has established exclusionary criteria to determine if an individual does not qualify for GLP-1s. The answers an individual provides to the Peptela assessment consequently determine if the individual is screened out of eligibility for GLP-1 medication, and a Peptela clinician will meet with an individual after checkout to determine if they qualify for a prescription. Peptela clinicians retain the decision to prescribe compounded GLP-1s to patients. Compounded GLP-1s are produced in FDA-regulated facilities. Although these facilities are highly regulated, the medications are not FDA-approved or evaluated for safety, efficacy, or quality. The decision to use compounded drugs is guided by the licensed provider’s medical judgment, which is informed by a telehealth consultation and medical history. Peptela does not produce compounded medications, and individuals may receive medication that looks different than what is portrayed on the website.

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